Slow Internet Driving You Crazy? Here’s How to Boost Your Connection
Published September 24, 2026
There’s no bigger frustration than having a video buffer while streaming content after paying for a reasonable broadband plan. No matter whether you’re trying to watch the footy, streaming your favourite show or even doing a video conference at work, buffer indicates that there is an issue. It’s not uncommon for people in Australia to pay for speeds they rarely get. However, you can easily check whether the speed you are paying for is really the one you are receiving. Here are some tips on how to do this.
1. Test Your Speed
As the first thing to do, one needs to know their actual numbers. Use a reliable speed test website and measure both download and upload speed at different times of the day. You should compare the results to your current speed level.
In case you are paying for 50 Mbps but getting less than 20, you will need to take action. Perform speed test at different times, such as morning and evening, since it may indicate congestion of your Internet Service Provider.
2. Understand the Internet Speed Plan You are On
Seems like something you would have known about, however, majority of Australians do not actually know what speed tier they are on. Is it NBN 25, 50 or 100? The thing is, different types of use require different speed tiers. In case you have the whole family connected to the internet simultaneously, your current speed plan will be insufficient.
Sign in and check which speed plan you have and whether it fits your needs anymore.
3. Make Sure Your Modem and Router Configuration is Appropriate
The maximum internet speed you will get will depend on your equipment as well. In case your router or modem is outdated, you won’t be able to get the best speed from NBN.
Make sure that your router is a dual band (2.4GHz, 5GHz) Wi-Fi and is placed in an open space without any obstacles around it. Do you still have an old modem from that box you bought 5 years ago? Perhaps, it is time for a change.
4. Minimize Wi-Fi Devices Clutter
Are you using many devices on the same network? This could be bad. Smartphones, TV, laptops, and gaming consoles can all fight for bandwidth.
Limit any background download or updates, especially at peak hours. Alternatively, you may be able to prioritize certain devices like Laptop or TV through Quality of Service (QoS) settings on modern routers.
5. Connect via Ethernet Where Possible
Wi-Fi works great; however, it does not work well all the time – especially when it comes to large houses and solid-wall apartments. Get the best speed by connecting your device to the router with an Ethernet cable. This is perfect for gaming, 4K streaming, or remote working.
6. Consider Moving Plan or Provider
If nothing helped and your internet connection is still slow, it is possible that your provider simply does not have enough speed where you live. Use an online broadband comparison tool to compare other available plans. Some providers may be faster in your area or suburb.
And do not hesitate to change your provider. Today, you will not get locked into contracts for months, and switching providers has become much easier than before.
In a Nutshell
Buffering does not necessarily have to be a feature of your everyday life especially when you’re paying money for a premium broadband service. It is possible for you to gain back your internet speed with proper setting up and some knowledge.
The next time you get stuck when watching Netflix or experience glitchy video calls on Zoom, don’t blame the Wi-Fi anymore. Get a consultation with Utility Market representative and come out of an amicable solution.
For more tips on slow internet connection Australia, contact Utility Market and follow us on LinkedIn for the latest updates.
