At Utility Market Australia Pty Ltd (ABN 83 662 208 791) (“Utility Market “), we prioritize the protection of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data in accordance with applicable privacy laws.
Personal information refers to data that identifies you as an individual. This may include, but is not limited to, your name, address, telephone number, email address, occupation, and any other details that reasonably identify you.
We may collect various types of personal information, including:
We collect personal information through:
Our website may use cookies to enhance your browsing experience and analyse trends. Cookies help us track website traffic and user engagement. While cookies do not collect personal data, you can adjust your browser settings to disable them if preferred.
We collect personal information to:
If you choose not to provide personal information, we may be unable to:
We may share personal information with:
With your consent, we may send promotional messages via email, SMS, or mail regarding our products and services. You may opt-out of marketing communications at any time by following the instructions in our emails or contacting us directly.
If required by law, we may collect government-issued identification numbers (such as Medicare or driver’s license numbers). However, we do not use these as unique identifiers for our records.
You may request access to the personal information we hold about you. If you believe that your data is inaccurate or incomplete, you can request corrections. While we strive to fulfill all requests, certain legal or confidentiality limitations may apply.
If you have concerns about our handling of your personal data, please contact our Privacy Officer. We aim to resolve complaints within 30 days. If you remain unsatisfied, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
While we implement robust security measures, data transmission over the internet is inherently insecure. We advise users to exercise caution when sharing personal details online.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage users to review their respective policies.
For privacy-related inquiries or concerns, please contact:
Utility Market Australia Pty Ltd
42 Margaret Street, Southport, QLD 4215
Email: hello@utilitymarket.com.au
This Privacy Policy may be updated periodically. Any changes will be posted on our website. The latest update was made in March 2025.